Wednesday, December 05, 2007

I HATE CHARTER COMMUNICATIONS

anyone else feel my pain? I called three weeks ago to verify that I could get service in my new house (it's a LARGE subdivision and well established so it shouldn't have been an issue) The told me yes after they had to take a WEEK to "check" on it. They set up my services, gave me my new phone number (which I have already given to my clients, family and friends) and then ON THE DAY they are supposed to install my cable, internet, and phone tell me that I can't get service at my house...Here's the kicker...12 house down the street has service available! Basically they told me there wasn't a high enough demand for service on my street...duh...it's a new section...the bottom line is because there aren't enough people ordering the service they won't run the wires from the hub that is ALREADY there 12 house up to my house... HELLLLOOO maybe there isn't a high enough demand because the company is so freakin' inept that no one trusts them...but I am trying to get their service and they're turning me away!! So I call AT&T to sign up for dish and high speed and they don't offer high speed in my area either...c'mon give me a break...I am NOT in the boonies or anything...so if anyone has ANY suggestions on what I can do to get high speed DSL ASAP please let me know! I will look into all suggestions. I am able to check my email from school (and obviously post from school) but what I can't do right now is post pictures or upload anything for anybody or check my email from home. I am really sorry and hope to get this resolved asap!! :(

1 comment:

Anonymous said...

call dish network or direct tv